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Privacy & Legal

Website Policy

Effective Date: 8th December 2024
Last Updated: 8th December 2024

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Welcome to www.thebloompillow.com, owned and operated by Elevated Health SL. This policy explains how we collect, use, and protect your personal data, how cookies function on the site, the terms and conditions for using the site, and important legal notices. By using this site, you agree to the terms outlined below.

 

1. Business Information

Business Name: Elevated Health SL
Tax Identification Number (CIF/NIF): B56920671
Registered Address: Carrer Monistrol 8a, Barcelona 08012, Spain
Email: info@thebloompillow.com

 

2. Privacy Policy

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Personal Data We Collect

We collect the following types of personal data:

  • Device Information: Includes data like your web browser, IP address, time zone, and browsing activity on the site (e.g., pages viewed, referral sources).

  • Order Information: Includes name, billing and shipping addresses, payment details (via Stripe), email, and phone number.

We collect this data through:

  • Cookies, log files, and tags/pixels to enhance functionality and optimize the site.

  • Order forms and subscription sign-ups to process orders or send marketing communications.

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How We Use Your Data

Your personal data is used for:

  • Fulfilling orders, processing payments, and providing customer support.

  • Sending promotional communications, when consent is provided.

  • Improving the site through analytics tools like Google Analytics and Facebook Pixel.

  • Screening for potential fraud and ensuring site security.

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Sharing Your Data

We share your personal data with trusted third parties to support our operations:

  • Stripe: For payment processing. See their policy here.

  • Google Analytics: For site analytics. See their policy here.

  • Mailchimp: For email marketing. See their policy here.

  • Facebook Pixel: For targeted advertising. Adjust your ad settings here.

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Data may be transferred outside the EU (e.g., to the United States). We ensure adequate safeguards are in place, including Standard Contractual Clauses.

Your Rights

As a European resident, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to data processing for marketing purposes.

  • Request data portability to another provider.

To exercise these rights, contact us at info@thebloompillow.com.

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Data Retention

We retain order information for legal and operational purposes unless a deletion request is made.

 

3. Cookies Policy

Cookies are used to improve your experience and support essential site functions.

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Types of Cookies We Use

  • Functional Cookies: Necessary for basic website operations.

  • Analytical Cookies: Help us understand site usage (e.g., via Google Analytics).

  • Marketing Cookies: Deliver personalized advertisements (e.g., Facebook Pixel).

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Managing Cookies

You can manage or disable cookies via your browser settings. For details, visit www.allaboutcookies.org.

 

4. Terms and Conditions

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Business Operations

Elevated Health SL designs, manufactures, and sells chiropractic-related products, including The Bloom Pillow.

Intellectual Property

The Bloom Pillow name, design, and associated intellectual property are owned by Elevated Health SL. Reproduction or unauthorized use is prohibited.

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Limitations of Liability

We are not liable for:

  • Product damage caused by misuse or failure to follow instructions.

  • Damage to persons or property due to improper product use.

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Shipping and Returns

For shipping and returns information, refer to our [Shipping Policy] and [Returns and Refunds Policy].

 

5. Legal Notice

This site complies with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

Jurisdiction:
This policy is governed by Spanish law, and disputes will be resolved under the jurisdiction of the courts in Barcelona, Spain.

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Contact Information:
For questions or concerns, contact us at info@thebloompillow.com.

 

6. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised date.

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